Help Center

Shipping destinations:

• We ship locally to the United States of America

Shipping times:

• Local orders typically take 2-5 business days to be delivered to you and we ship within 3 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• All orders will have free shipping unless otherwise mentioned.
• Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 20-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer partial or full refund. We do not offer exchanges at this time.
• Timing: we have a 20-days Return & Exchange Policy, since the day item was received. 
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email tericota@tericota.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers in some cases may be responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. All items are thoroughly inspected before any action is taken.
• Orders placed separately cannot be returned as one. Combining orders will slow down the return process.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - orders are usually shipped within 3 business days.

Our support team is always happy to guide you at any step!